Miigen Support

After you sign in to Miigen, you will be taken to your Private Homepage. Here you can do a lot of different things, including adding new Memories.

There are two different ways of adding Memories on Miigen. You can either add a brand new Memory or import a post from Facebook.

On your Private Homepage, there are four buttons under the 'Add to your Miigen' heading. You should be able to select the 'Add Memory' option to add a brand new memory to Miigen or select the 'Import Post' button to connect to Facebook and choose a post to import.

Add to your Miigen

Importing Facebook posts requires access to your Facebook timeline. If you have not already granted Miigen permissions to access this, additional permission will be requested.

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If you need further support, get in touch with us on Messenger via our Facebook Page. Click the button below to start a conversation!

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Find out more about Miigen or any issues you may have using the platform by sending our Support team an email!

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