Miigen Support

Using Internet Explorer to use Miigen is not recommended. You may have to set the microphone to be remembered by this browser.

  1. When adding a voice recording to an image in your memory, you must find the memory you would like to edit and go into edit mode (Find out how to here).
  2. Press the orange circle button with the microphone icon next to the voice record label. Edit photo information
  3. You will be asked to allow the microphone, as seen in the below screenshot. Click ‘Allow’ within the small popup as shown below and the recording will begin. Allowing access to microphone on Internet Explorer
  4. To allow the permissions to be remembered, instead of clicking ‘allow’, right-click within the ‘Camera and Microphone Access’ pop-up. On the dropdown menu, click on ‘Settings…’ The menu that appears when right clicking the device pop-up on IE
  5. And then select the ‘Remember’ checkbox to set the browser to remember your choice. Click ‘Allow’, finally click ‘Close’ as in the below image.
    This should prevent you needing to allow for each recording you make. Always allowing access to microphone on Internet Explorer

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